Make sure every inbound lead gets a timely response
We set up SLA monitoring for your inbound leads, so your team can reply within agreed timeframes and stay competitive.
What this changes for your team
Everyone knows how inbound leads are handled, who is responsible, and when something is waiting for a reply
What you get
SLA setup and configuration in HubSpot or Salesforce
Lead routing and alert automation for timely responses
Real-time dashboard showing lead response times by rep and channel
Monthly SLA report for CMO/CRO — performance, trends, and problem areas
Optional dashboard customization for CMO / CRO use
How it works
Audit — We review how inbound leads move through your CRM — flows, routing rules, and automations. Identify where delays happen and how leads are distributed.
Setup & Automate — Configure SLA rules, lead assignment, and alerts. Help ensure every inbound lead is claimed and responded to within agreed timeframes.
Run the process — Our team checks the data and reviews the alerts manually each week. Automations detect, but people confirm.
Report — Build dashboards and monthly SLA reports to track progress and spot issues early.
We work directly in your CRM — no extra tools or integrations needed.
Why Lead Response Time Gets Ignored
The team often has more urgent priorities.
Inbound follow-up can lose to demos, calls, and customer requests.
No shared view of what's happening.
Without clear dashboards and alerts, delayed responses stay unnoticed.
No clear owner.
When everyone owns the process, it's often unclear who really owns the timing.
Data & Compliance
Keep Every Lead Under Control
We'll help you see where delays happen and make it easier for your team to consistently reply within 24 hours.